Privacy Policy
Last updated: 8 November 2026
At Flow with Liz, your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.
This Privacy Policy explains how we handle your personal data when you visit our website, contact us, or use our services.
1. Who We Are
Flow with Liz is responsible for the processing of personal information collected through this website.
Data Controller: Lisbeth Moseholm
Email: lisbeth@moseholmyoga.com
For any privacy-related questions, you can contact us using the details above.
2. Information We Collect
Depending on how you interact with our website and services, we may collect:
Personal information: Your name, email address, phone number, and any information you voluntarily provide.
Booking information: Details required to arrange appointments, classes, or services, where applicable.
Communication information: Messages or enquiries you send through our contact forms or email.
Technical information: IP address, browser type, device information, and website usage data, where collected.
Marketing preferences: Your newsletter subscription preferences or consent to receive updates, where applicable.
We only collect personal information that is relevant to the purposes described in this policy.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and communicate with you.
Manage bookings and provide requested services.
Send updates or newsletters where you have agreed to receive them.
Maintain and improve our website and services.
Protect the security and functionality of our website.
Comply with applicable legal obligations.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data only when we have a valid legal basis.
Depending on the circumstances, this may include:
Consent: When you agree to receive marketing communications or allow optional cookies.
Contractual necessity: When processing is necessary to provide a service you have requested or to take steps towards entering into a contract.
Legitimate interests: When necessary to operate, maintain, or secure our business and website, provided these interests do not override your rights.
Legal obligations: When processing is required to comply with applicable laws.
5. Sharing Your Information
We may share personal information with trusted service providers where necessary to operate our website and deliver our services.
These may include website hosting providers, booking platforms, email services, payment processors, or analytics providers.
We require service providers acting on our behalf to handle personal information appropriately and in accordance with applicable data protection requirements.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, or misuse.
We retain personal information only for as long as necessary for the purposes for which it was collected, including any applicable legal or accounting obligations.
Specific retention periods depend on the type of information and the applicable requirements.
7. International Data Transfers
Some service providers may process personal information outside the European Economic Area (EEA).
Where this occurs, we ensure that appropriate safeguards are in place, such as an applicable adequacy decision or Standard Contractual Clauses approved by the European Commission.
You may contact us for further information about the safeguards relevant to your information.
8. Your Privacy Rights
Under the GDPR, you may have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain types of processing.
Request the transfer of your information where applicable.
Withdraw your consent at any time, without affecting processing carried out before withdrawal.
Lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us at [Contact email address].
9. Cookies
Our website may use cookies and similar technologies to support essential functionality and, with your consent where required, analytics or other optional features.
For more information, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third-party websites and encourage you to review their respective privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services, website functionality, or legal obligations.
Any updates will be published on this page with a revised date.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch.